11/29/2022 0 Comments Flowjo dongle![]() If a FlowJo dongle is defective due to its manufacturing, FlowJo will replace it without cost, and the faulty dongle must be returned to FlowJo, LLC. ![]() Contact us USA: 80 International: +1 54 or for more information. To see all of the new features in FlowJo v10, visit. Our patented, hierarchical display, quick drag-and-drop cluster manipulation and flexible batch processing have all been optimized to offer the user a more fluid, interactive experience. Upgrade Information Why Upgrade to the Newest Version?įlowJo is a leader in state-of-the-art flow cytometry analysis software and version 10 features a new, more intuitive interface throughout. Safely eject the dongle, restart the computer, plug the dongle back to mount as a drive and restart FlowJo.(PC users, please make sure the proper version of Java is running) Please contact our office staff at or call 1-54 to have your purple dongle replaced. Is your dongle purple? Purple dongles are no longer supported and must be replaced.In the unfortunate event that your dongle stops working, please do the following: The Serial ID for the dongle will appear after the slash mark (“”) Make sure that “Device Instance” is chosen. Under Disk Drive, find the find the USB drive and double-click on it 4. Click the “Hardware” tab, then “Device Manager” 3. Right-click on My Computer, then click “Properties” 2. The serial ID is everything after the last slash mark (“”)ġ. Choose “Details”, then “Choose Device Instance Path” 5. Right-click for Properties, then click “Hardware” 3. Click “Desktop View”, then “file Explorer” 2. Navigate to Computer, then click on the dongle drive 2. The dongle ID will appear as the last part of a line, everything after the slash mark (“”)ġ. Select “Device Instance Path” from the drop-down list 4. Double-click the icon in the lower-right task bar that says “safely remove hardware” 2. Click on the Storage tab, then click on Disk Utility 4. Under USB HighSpeed Bus, click on USB Disk 6. The dongle should appear as “FJTHUMB” on Macintosh.įor additional dongle support, please email us at or call 1-54ġ. Install or Download FlowJo: Download for Mac v10 v9 Download for Windows 64bit.It acts as a mobile serial number for software on any number of computers. In most cases, you will find what you need here.Ī dongle is a small security device that plugs into your computer. Before using your dongle, please read the following important information. ![]()
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